Case studies

Real numbers,real teams.

A few workflows we recently turned into agents, across healthcare, manufacturing, accounting, hospitality, legal, real estate and insurance. Names anonymized on request.

Seven sectors

Agents that move a number.

Each study maps to a concrete workflow, wired into real tools, measured on real results.

AI Voice · Healthcare

A clinic group stops missing calls, and books 38% more appointments.

Three sites, one shared switchboard, ~20% of inbound calls lost at peak hours. We deployed an AI voice receptionist that handles triage, books into their software and sends a confirmation SMS to the patient.

  • 0missed calls
  • +38%appointments booked
  • −12 hfront-desk overtime / week
Automation · Industrial SME

A 40-person manufacturer recovers a full FTE on quotes.

Sales reps spent half their week turning tenders into quotes. An automation reads the email, extracts the specs, prices from the ERP and drafts a ready-to-approve quote in under a minute.

  • −85%quote drafting time
  • +22%quote-to-order rate
  • 1 FTEredirected to outbound
Automation · Accounting firm

An accounting firm recovers 12 hours a week on follow-ups and bookkeeping.

An 8-person firm drowning in invoice follow-ups and expense classification in Bexio. An automation reads each new entry, applies the right chart of accounts, triggers follow-ups for late clients and summarizes a weekly recap for the partners.

  • −12 hadmin time / week
  • 95%entries auto-classified
  • −60%payment delays
AI Voice · Hospitality

A mountain hotel captures 23% more bookings after 7pm.

A 4-star property in Valais, reception closed in the evening and many international calls lost in high season. We deployed a quadrilingual AI voice agent (FR/DE/EN/IT) that answers availability questions, takes bookings directly into the PMS and sends an email confirmation.

  • +23%direct bookings after 7pm
  • 4languages covered 24/7
  • 0missed calls after hours
Chatbot · Legal

A law firm qualifies every inbound request in under 3 minutes.

A multidisciplinary Lausanne firm, ~80 inbound requests a month split across 6 partners. A chatbot guides the prospect, identifies the area (mandate, divorce, real estate, employment law), gathers the key documents and routes the case to the right partner with a ready-to-read summary.

  • 3 minqualification time
  • 100%cases routed to the right partner
  • −70%unproductive first meetings
Chatbot · Real estate

A Geneva agency qualifies 85% of leads before the first human call.

A brokerage with about thirty active mandates, inbound requests 24/7 on listings often lost by the next morning. A chatbot answers instantly, qualifies budget and timing, schedules a viewing in the broker's calendar and sends the full file to the CRM.

  • 85%leads pre-qualified
  • +40%confirmed viewing rate
  • −2 dfirst response time
AI Voice · Insurance

A broker absorbs the November LAMal peak without temporary hires.

A 12-person firm, ~30% of LAMal calls lost during the year-end cancellation window. A multilingual AI voice agent qualifies the need (cancellation, comparison, simple question), pulls current coverage from their mandate management system and schedules a meeting with the right broker.

  • call volume handled
  • 0temporary hires
  • −80%response time
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