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AI Strategy & Adoption
Maturity diagnostic, ROI-prioritised roadmap, team training and nFADP governance.
HeyPapaya
HeyPapaya
HeyPapaya is an AI agent agency based in Lausanne. We design, deploy and run AI chatbots, voice agents and automations for SMEs across French-speaking Switzerland, in your language, nFADP-compliant, and in production in 2 to 4 weeks.
HeyPapaya was founded by Gaetan Rieben and Lucas Jones, in Lausanne. We work on the ground with SMEs across French-speaking Switzerland: accounting and fiduciary firms, medical practices, manufacturers, real estate agencies, hospitality, B2B services. We know their tools (Bexio, Abacus, Klara, Infomaniak) and their constraints.
A software vendor sells you a licence. A local AI agency sits down with you, looks at your real workflows, and builds the agent that moves a specific number. That second craft is what we do.
From strategy to execution. Every engagement starts with a free audit and ends with an agent your teams actually use.
Maturity diagnostic, ROI-prioritised roadmap, team training and nFADP governance.
Conversational, multilingual and able to act: lead qualification, appointment booking, support deflection.
Answer on the first ring, triage and routing, appointment booking, outbound follow-ups.
Inbox triage, document extraction, quotes and invoices, reporting, on the tools you already use.
Swiss or EU hosting by default, masking of personal data before it leaves your environment, clear retention windows and a signed DPA. nFADP and GDPR compliance isn't an option bolted on at the end, it shapes the way we build every agent.
Each region of French-speaking Switzerland has its own SME fabric and flagship sectors. We tailor the use cases to the local context.
Book a 30-minute call. We look at your workflows together and you leave with three concrete agent ideas, ranked by ROI.