AI agency · Canton of Fribourg

AI agency forFribourg SMEs

Fribourg is a canton that straddles two languages, and that is exactly where conversational AI earns its keep. For Fribourg SMEs we build chatbots and voice agents that switch from French to German without a hitch, wired into your tools and nFADP/GDPR-compliant. Lausanne to Fribourg is 40 minutes: we come on site.

The Fribourg economy

A bilingual canton, an economy of SMEs.

From the agricultural Broye to the Fribourg–Bulle–Romont industrial belt, the cantonal economy rests on human-sized companies. FR/DE bilingualism is an asset here, and an operational challenge that AI solves naturally.

Food & terroir

Gruyère AOP, Cremo, Micarna, Liebherr on the refrigeration side: the Fribourg food sector generates a constant flow of orders, after-sales and supplier follow-ups that automations absorb without error.

Industry & trades

Precision engineering, agricultural equipment, wood and construction SMEs around Bulle and Romont: we automate quotes, tenders and site tracking, wired into Bexio or your ERP.

Fiduciaries & healthcare

Fiduciaries, medical practices and care homes across the canton: voice agents so you never miss a patient call, chatbots to qualify administrative requests, all in FR and DE.

The Fribourg edge

Bilingual by nature, multilingual by design.

In Fribourg, the same customer might write in French in the morning and call in German in the afternoon. Your team already juggles both; an AI agent does it tirelessly, 24/7, and never replies in the wrong language.

  • Automatic language detection (FR/DE) from the very first message
  • Answers sourced from your content, in the customer's language
  • A voice agent that picks up and switches FR ↔ DE mid-call
  • Qualification and routing to the right colleague, already briefed
  • IT and EN added at no extra cost for your customers from other cantons
  • Swiss/EU hosting, data masking, signed DPA
Grüezi, sind Sie am Samstag offen?
Grüezi! Samstags 9–14 Uhr. Soll ich Ihnen einen Termin reservieren?
Perfect, and is French possible too?
Of course! I'll carry on in English here. Which slot would suit you best?
Real-world example · Agricultural equipment

A Broye farm supplier wins back its evenings.

Automation + Chatbot · Fribourg SME

Parts requests landed by email in FR and DE, at all hours.

A 25-person SME distributing parts and equipment to the canton's farms received dozens of requests every day, half of them in German, often in the evening after the day's fieldwork. The office spent its mornings sorting, identifying the part number and replying. We wired a bilingual chatbot onto the catalogue and an automation agent that extracts the reference, checks stock and prepares a quote ready to approve.

  • −9 hof email triage per week
  • FR/DEautomatic replies, in the right language
  • <2 minfrom message to ready quote
FAQ

Questions from Fribourg SMEs.

Do you really work in German, not just French?+

Yes. Our agents handle FR, DE, IT and EN natively, with automatic language detection. For a bilingual canton like Fribourg, this is exactly the use case where conversational AI makes the difference: your German- and French-speaking customers are served without you having to double your teams.

Are you far away? Can you come on site?+

We're based in Lausanne, about 40 minutes from Fribourg. The initial audit and scoping workshops are gladly done on site, and follow-up continues remotely with regular check-ins.

Does our data stay in Switzerland?+

By default, hosting in Switzerland or the EU, masking of personal data and a signed DPA with clear retention windows. nFADP/GDPR compliance is built in from scoping, not bolted on afterwards.

Go further

Our services & our other regions.

Whenever you're ready

Your first Fribourg AI agent, live in 2 to 4 weeks.

Book a 30-minute call. We look at your workflows together, in FR or DE, and you leave with three concrete agent ideas, ranked by ROI.