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Tourism & hospitality
Hotels, ski lifts, chalet rentals, mountain restaurants: high season generates more international calls than reception can absorb. A four-language voice agent never misses a booking, even after 5pm.
HeyPapaya
HeyPapaya
Valais lives by the seasons: resort booking peaks, calls after the office closes, harvests that stretch teams thin. For SMEs in Sion, Sierre and Martigny we build chatbots and voice agents that capture what you lose after 5pm, in four languages and nFADP/GDPR-compliant.
From the Rhône valley floor to the high-altitude resorts, the Valais economy is made of seasonal SMEs and industrial leaders. Three realities where AI wins back revenue that seasonality drives away.
Hotels, ski lifts, chalet rentals, mountain restaurants: high season generates more international calls than reception can absorb. A four-language voice agent never misses a booking, even after 5pm.
Switzerland's largest vineyard, family wineries, cooperatives: during the harvest, the cellar door and the phone overflow. Ordering chatbots and after-sales automations serve customers without pulling teams away from the vat room.
The Visp industrial hub (chemicals, pharma), engineering SMEs on the valley floor, the Valais hospital and clinics: quote automations and voice agents for appointment booking, in FR and DE depending on the region.
In a resort, the best enquiries come in when reception is closed: a couple in Geneva booking for the weekend, a Zurich customer calling in German, an English-speaking tourist asking about availability. An AI voice agent picks up on the first ring, answers on availability, takes the booking in the PMS and sends the confirmation.
A 4-star establishment, reception closed in the evening and many international calls lost in high season. We deployed a four-language AI voice agent that answers on availability, books into the PMS and confirms by email.
A winery of about a dozen people saw online orders and customer enquiries explode in autumn, at the worst possible moment: everyone was out in the vines or at the press. A chatbot on the shop answers questions on the cuvées, stock and lead times, takes orders and qualifies cellar-visit requests. An automation generates the delivery note and triggers the confirmation, without pulling anyone away from the seasonal work.
Yes. Our voice agents speak FR, DE, IT and EN natively and switch language mid-call. For a hotel or a winery in Valais, this is decisive: Swiss-German and foreign guests are served without you having to hire seasonal multilingual staff.
Precisely. Seasonal peaks are exactly when you lose the most calls and enquiries. An AI agent absorbs high season without temporary hires, then runs quietly the rest of the year. The free audit quantifies the ROI on your real seasonality.
We're based in Lausanne and work regularly in Valais, Sion, Sierre, Martigny and the resorts. The audit and scoping can be done on site. On data: hosting in Switzerland or the EU by default, masking of personal data and a signed DPA, nFADP/GDPR-compliant.
Book a 30-minute call. We look at your workflows together, bookings, after-sales, missed calls, and you leave with three concrete agent ideas, ranked by ROI.