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Private banking & wealth management
Internal copilots for independent asset managers and family offices: preparing client reporting, document research, sourced answers, with data masking and strict guardrails.
HeyPapaya
HeyPapaya
HeyPapaya builds AI chatbots, voice agents and automations for SMEs in the canton of Geneva. A local agency based in Lausanne, 30 minutes from Geneva by the Léman Express or the motorway, delivering in French and English, nFADP-compliant, in production in 2 to 4 weeks.
Our offices are in Lausanne, at Avenue de France 54, half an hour from Geneva by the Léman Express or the A1. In practice, we come and sit down with you, in Eaux-Vives, Plan-les-Ouates, Carouge or Meyrin, to observe your real workflows before proposing anything. Geneva runs at an international, demanding pace; our agents have to hold that standard.
HeyPapaya was founded by Gaetan Rieben and Lucas Jones. In Geneva more than anywhere else in French-speaking Switzerland, multilingual isn't a bonus, it's central. Our agents ship natively in FR · DE · IT · EN, with particular care on the French/English pairing that dominates Geneva's exchanges.
Geneva means finance and private banking, commodity trading, watchmaking and luxury, a unique ecosystem of international organisations and NGOs, and a dense network of professional services. One common thread: a constant FR/EN multilingual need and high confidentiality requirements.
Internal copilots for independent asset managers and family offices: preparing client reporting, document research, sourced answers, with data masking and strict guardrails.
Automating the processing of commercial documents, extracting contracts and bills of lading, tracking operations for the trading houses on the Geneva market.
A multilingual chatbot and concierge for brands and retailers: after-sales, boutique appointment booking, product questions, FR · EN · DE · IT, in a tone that matches the brand.
Support and triage agents for International Geneva's many IOs and NGOs: multilingual FAQs, request routing, internal support deflection.
Triaging and qualifying inbound enquiries, searching document bases, booking appointments, for Geneva's law firms and consultancies.
Bilingual chatbots for firms serving the expat community: relocation, tax, real estate, a demanding audience that expects an immediate answer in English.
Take an independent wealth manager in Eaux-Vives, around ten people, a clientele half French-speaking and half English-speaking. The team loses huge amounts of time answering the same requests, a portfolio status, administrative deadlines, missing KYC documents, often in two languages. We plug in an agent that answers clients' standard questions in their language, prepares first drafts of reporting from internal data, and flags to the manager only the requests that demand their judgement. Everything stays compartmentalised: masking of personal data, Swiss hosting, guardrails and human review. Not a demo, an agent measured on the front-office time actually returned, in FR as in EN.
Swiss or EU hosting by default, masking of personal data before it leaves your environment, clear retention windows and a signed DPA. In Geneva, where confidentiality is a professional standard, nFADP and GDPR compliance isn't an option bolted on at the end, it shapes the way we build every agent.
Book a 30-minute call. We can also drop by your offices, in Geneva. You leave with three concrete agent ideas, ranked by ROI.